NCBA Group appears to have come under cyberattack according to information shared by a custom. In what looks like a phishing email, the hackers using [email protected], are baiting Loop users with links that easily compromise their bank accounts and sweep clean their accounts.
Once you click on the fraudulent link and input your password, they take control of the account and change passwords.
If you bank with Loop and come across this email, don’t act on it.. my paranoia had me calling the bank first to confirm whether they sent this. Kumbe once you do, they get access to your bank account and withdraw everything.. pic.twitter.com/oVtQmj2Sup
— Vionna (@Kurlycheeks) June 22, 2023
The bank has however responded to the concerns.
Hello @difremkare, thank you for contacting us. We have forwarded this to the relevant team for investigations to be done. Please note that LOOP will never ask you to log into an online page to validate your account. Report any suspicious communication or links on 0709714444. ^LL
— LOOP_KE (Formerly NCBALoop) (@LOOP_KE) June 22, 2023
Cases of customers losing money have been in the social media for sometime.
I lost $4000 from my NCBA account it taken over 2years without any resolution. date 24/04/2018. Account no 440000018708 kindly tweet until I reaches the bank for action.@NCBABankKenya
— kevin kimani mungai (@kevinkimaniz) July 23, 2020
They have not refunded her money!!. I would trip if someone even took my hard earned 100bob pic.twitter.com/dgp5xyypYt
— Nyarari🌹 (@fantasianelly) July 21, 2020
For one full week I’ve been trying to get answers as to why there are credits and debits on my statement that I did not make.
In October I only loaded a few hundred dollars and less than 15,000 bob. @NCBABankKenya hasn’t been able to answer my question. pic.twitter.com/ve5JckVzbH
— . (@Trackmann2) November 16, 2022
Another lady had claimed to have been hacked and lost Sh1 million.
In 2020, two second-year students at Jomo Kenyatta University of Agriculture and Technology (JKUAT) were charged at Milimani Law Courts with stealing Sh25 million NCBA (K) Bank through hacking.
Anthony Mwangi and Ann Wambui were accused of committing the offense on or before October 20, 2020, jointly with others not before the court.
Apparently, it is Mwangi who informed the bank that there was a system breach through Twitter and was subsequently summoned to appear at the bank for an inquiry.
Ms Ann Wambui and Mr. Anthony Mwangi at a Nairobi court on October 26, where they were charged with hacking and stealing Sh25m from bank.
Extra info
Even though @Nendo254 has been featured in the @NYTimes twice, we bought an ad in Kenya’s leading business newspaper @BD_Africa. Why?
To raise the alarm on social media fraud with bank executives in a place they read. Every hour, tens of thousands of #KOT* comment and complain… pic.twitter.com/7GSpMdSkxg
— Mark Kaigwa (@MKaigwa) June 22, 2023
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